Preparation and shipment

1. Orders are generally dispatched within 2 days after receipt of payment and are shipped either via the classic postal service, which is cheaper but takes longer; or via DHL Express.

Delivery time for the classic postal service is generally between 3 and 10 working days. 

2. DHL Express orders are considered urgent and are generally prepared on the same day and, if possible, sent off before 1 pm on each working day.

For example, using the DHL option you can expect a delivery the next day (delivery from Monday to Friday) in most of Europe; Italy takes 2 days.

A DHL delivery to the US or Canada takes generally 2 days. A delivery to China or Japan, 3 days.

Please get in touch should you have any prior query or hesitations with regards to the delivery of your order.

Customs, duties and taxes

3. We take care of all custom formalities, duties and taxes (VAT) to facilitate your order as much as possible. Your order includes all taxes.